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TERMS AND CONDITION
( BOOKING RULES WITH PT.
LOMBOK TROPIC HOLIDAYS )
1. Booking &
Cancellation
All reservations
will be processed if you have filled out the reservation
form completely or through our email at
info@lombokmarine.com and will be responded no later than 24
hours.
Should you make any
modification on your detail you filled out on the
reservation form, you are responsible to inform us
immediately.
2. Traveler’s
Documents
Each visitor to
Indonesia should acquire a relevant visa to enter the
country and should hold a passport of at least 6 months
validity beyond the designated date of departure. In
addition, visitor to Indonesia should confirm to have either
return or through tickets for the onward journey. To enter
TANJUNG PUTING NATIONAL PARK, please provide copies of your
passport ( 02 pieces ) for Police and National Park Permits.
3. Liability
PT. LOMBOK TROPIC
HOLIDAYS INDONESIA shall hold no responsibility
and shall not be liable for any damages on your computer
caused by viruses that infecting during the e-mail or data
transmission between the users and PT. LOMBOK TROPIC
HOLIDAYS INDONESIA . Our devices are equipped with anti-virus
software.
4. Indemnification
PT. LOMBOK TROPIC
HOLIDAYS INDONESIA and users (travelers to
Indonesia)
shall agree to indemnify and hold harmless each other from
and against any claims, demands, including – without
limitation – reasonable legal and accounting fees as a
result of your use of material in our website, including
software, or your violation of the terms of this agreement
or inaccuracy of the information or the availability or
quality of products provided by the third parties.
5. Force Majeure
Clause 4 shall be
applicable in case of Force Majuro. This includes war,
unrest, strike, terrorism, natural or industrial disaster,
governmental regulations, communication or utility failure,
material shortage or rationing, air carriers schedule
amendments or any other unavoidable events beyond PT.
LOMBOK TROPIC HOLIDAYS INDONESIA control.
6. Law of Agreement
If legal action
should be taken related to the agreement regulated here, it
must comply the Law of The Republic of Indonesia.
7. Payment Method
PT. LOMBOK TROPIC
HOLIDAYS INDONESIA does not charge any down
payment to the users unless specifically regulated by the
hotel or flights. The payment should be made 50 % by wire
transfer and balance should pay 02 weeks before
arrival/departure to Tanjung Puting National Park or other
destination in Indonesia Borneo or other islands of
Indonesia and we will issue an official
receipt.
Deposit and Payment:
50% when confirmed booking
25% 60 days before starting the
tours
25% 14 days before starting the
tours
8. Additional Terms
and Conditions
PT. LOMBOK TROPIC
HOLIDAYS INDONESIA Contact as an agent of service
providers that may have own terms and conditions other than
aforementioned here. Therefore, additional terms and
conditions shall be applicable whenever necessary and you
are agreeing to bear such terms and conditions.
9. Banking
We require 50% deposit in advance
when confirm booking by Wire Transfer to our Bank Account
below:
RUPIAH ACCOUNT ( IDR ) for Wire
transfer in Indonesia:
BANK CENTRAL ASIA ( BCA )
Cabang Mataram-West Lombok
NTB INDONESIA
ACC: 232 024 1858
Beneficiary Name: ANDI HERMANSYAH A.M
Swift Code: CENAIDJA
US DOLLAR ACCOUNT ( US$ ) for
Wire transfer in outside Indonesia:
BANK NEGARA INDONESIA ( BNI )
US DOLLAR ACCOUNT
Cabang Mataram-West Lombok
NTB INDNESIA
ACC: 015 070 5349
Beneficiary Name: ANDI HERMANSYAH A.M
Swift Code: BNI NI DJA MTA
EURO BANK ACCOUNT ( € )
BANK NEGARA INDONESIA ( BNI )
EURO ACCOUNT
Cabang Mataram-West Lombok
NTB INDNESIA
ACC: 0166965787
Beneficiary Name: ANDI HERMANSYAH A.M
Swift Code: BNI NI DJA MTA
10. Cancellation
We require cancellation fees when
booking confirmed:
10 % when booking cancel 50 Days
before arrival
25 % when booking cancel 40 Days
before arrival
50 % when booking cancel 30 Days
before arrival
75 % when booking cancel 25 days
before arrival
90 % when booking cancel 15 days
before arrival
100 % when booking cancel 07 days
before arrival.
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